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Frequently Asked Questions

Common Queries Regarding Our Online Clothing Store

Welcome to the Zayrah by Stedora Help Center. We’ve gathered answers to the most common questions our customers ask about shopping with us. Whether you’re curious about shipping, sizing, or returns, you’ll find all the guidance you need right here.

Explore the most common questions our customers ask.

Once your order is shipped, you will receive an email and WhatsApp message with a tracking link. You can also visit our Track My Order page and enter your Order ID and registered email to get real-time updates.

Yes, we accept return or exchange requests within 7 days of delivery, provided the product is unused, in original condition, and with all tags intact. For hygiene reasons, items like niqabs and innerwear are not returnable. Please visit our Returns Policy page for more details.

We strive for accurate color representation, but actual shades may vary slightly due to lighting, photography, and screen settings. Please refer to product descriptions and close-up images for better clarity.

Most of our abayas and kaftans are available in Free Size and are designed for a modest, flowing fit. Specific measurements are mentioned in the product description. You can also refer to our Size Guide to choose confidently.

Yes, Cash on Delivery is available across most locations in India. However, COD orders may be subject to a small handling charge. Prepaid orders are always recommended for faster dispatch.

Frequently Asked Questions