Shipping & Delivery Policy
Last Updated: July 1, 2025
At Zayrah by Stedora, we are committed to ensuring your order reaches you safely and on time. Please review our shipping policy before placing an order.
1. Shipping Locations
We currently deliver all over India through our trusted courier partners.
Note: International shipping is not available at this time.
2. Shipping Timeframe
- Orders are usually processed and dispatched within 2–4 business days after order confirmation.
- Once shipped, delivery typically takes 8 to 14 business days, depending on your location and courier service availability.
- Delays may occur during festive seasons, public holidays, or due to uncontrollable logistics disruptions.
3. Shipping Charges
- Free shipping is available on all prepaid orders above ₹999.
- A flat shipping fee of ₹49 is applicable for orders below ₹999.
4. Order Tracking
Once your order is shipped:
- You will receive a tracking ID via email or WhatsApp.
- You can use the link provided to monitor the delivery status in real-time.
5. Delivery Attempt
- Our courier partners will attempt delivery up to 3 times.
- In case of non-availability or incorrect shipping information, the order may be returned to us.
6. Shipping Issues or Damages
If your package appears to be:
- Damaged, tampered with, or lost in transit, please contact us immediately with your order number and photos (if applicable).
- We will raise the issue with the courier partner and resolve it as quickly as possible.
7. Contact Us
For any shipping-related queries:
📞 WhatsApp: +91-7224939723
📬 Address: Stedora India, Bhopal, Madhya Pradesh, India
📧 Email: support@zayrah.stedora.com